Yes, I prefer to support small businesses. No, not all are created equal. Service like this is few and far between these days.
My new go to, this neighborhood hardware store is a gem."
Richard’s Hardware is a refreshing break from the giant hardware store chains including so-called neighborhood stores like Ace. I have had good customer service whenever I ask for help. They also stock parts you won’t see in the megalomart’s that can be real helpful for all the older homes around their area of South Florida.